ENHANCE HEALTHCARE EFFICIENCY

Virtual
Assistants
For Healthcare

Elevate patient experience and back office efficiency, reduce physician burnout, improve chronic care and revenue cycle management with Triple’s dedicated full-service healthcare support

ENHANCE HEALTHCARE EFFICIENCY

Virtual
Assistants
For Healthcare

Elevate patient experience and back office efficiency, reduce physician burnout, improve chronic care and revenue cycle management with Triple’s dedicated full-service healthcare support

Medical & Healthcare
Assistants Tasks

Triple's Medical Assistants offer dedicated support, ensuring patient well-being and efficient operations.
With their expertise and commitment, your healthcare facility is in capable hands.

Patient Communication

Prior Authorization

HEDIS & Chart Abstraction

Charge Entry

Chronic Care Coordination

Credentialing

Fax Management

Back-Office Admin

Medical & Healthcare Tools

Your Tech Stack, Our Expertise
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Why Choose Triple

Top 1%, always

Get top 1% assistants with a minimum of 3 years of corporate work experience, background checked, culturally fit, great in communication, and ready to start with a 0-1 week learning curve.

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Triple Protected

Work with dedicated assistants everyday. Triple protects you in cases of turonver and absenteeism by providing on-demand assistants right away.

Managed Service

Client success manager to set delivery expectations, dynamic requirements, regular feedback and continous improvement. Virtual Assistant – Manager to keep a check over day-to-day tasks, quality of deliverables and deadlines.

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Replacement & Guarantee

With Triple’s Anyday-Anytime replacement policy, get a new assistant whenever you need. For people trying out remote for the first time, we further protect you with a 7-day money back guarantee.

Get Pre-vetted Assistants Easily

HOW IT WORKS

Get Pre-vetted Assistants Easily

HOW IT WORKS

Our commitment to client satisfaction starts with our simple and transparent process

Our client success manager assesses your requirements over a free 30-minute consultation call to find you the perfect assistant.
Based on your requirements, the best fit assistants are shortlisted from a pool of 100+ assistants.
You get to interact one on one with the shortlisted assistants and ask questions to zero down the assitants for yourself.
The client success manager along with the task manager sets up goals and expectations. Kick Off!

Testimonials

Jessica Martinez

Triple's VAs started with handling patient inquiries. One year down the line, they went one step further and created in-house training and audit programs for our clinics. Their customer service assistants are top notch and they deliver what they promise.

Rachel Thomas

Hiring a virtual chronic care assistant from Triple has truly elevated our patient care initiatives. From coordinating patient appointments and medication management to providing educational resources and offering emotional support, their commitment to patient care is evident in every task they undertake.

Chelsea Graves

Incredibly impressed with Triple's accounts receivable assistants and the positive impact it has had on our practice's financial health. I highly recommend Triple to practices looking to optimize their financial operations and enhance efficiency.

FAQs

A Virtual Medical Assistant is a trained healthcare professional who provides administrative and clinical support to medical practitioners, clinics, and hospitals remotely. They assist in tasks like appointment scheduling, medical billing, patient communication, and more.
VMAs can improve the efficiency of your practice by handling administrative tasks, allowing your in-house staff to focus on patient care. They can also help with reducing costs and improving patient engagement.
VMAs can perform a wide range of tasks, including appointment scheduling, medical scribing, medical billing and coding, accounts receivable, electronic health record (EHR) management, prior authorization assistance, provider credentialing, and even telehealth support.
Yes, VMAs are trained to handle patient data securely and adhere to strict healthcare data privacy regulations, such as HIPAA. They use secure communication and data storage methods to protect patient information.
VMAs typically communicate through secure channels like email, teleconferencing, or dedicated communication platforms. You’ll have direct access to your VMA for any queries or instructions.

Learn from our successes

Get your hands on our Industry-specific case studies.