ENHANCE HEALTHCARE EFFICIENCY

Virtual
Assistants
For Healthcare

Elevate patient experience and back office efficiency, reduce physician burnout, improve chronic care and revenue cycle management with Triple’s dedicated full-service healthcare support

ENHANCE HEALTHCARE EFFICIENCY

Virtual
Assistants
For Healthcare

Elevate patient experience and back office efficiency, reduce physician burnout, improve chronic care and revenue cycle management with Triple’s dedicated full-service healthcare support

Why Triple

Top 1%

healthcare assistants

Save 60%

on staffing costs

3 Days

to hire

Free

consulting for small business

Medical & Healthcare Tasks

Triple's Medical Assistants offer dedicated support, ensuring patient well-being and efficient operations.
With their expertise and commitment, your healthcare facility is in capable hands.
Healthcare Industry

Patient Communication

Handles new patient registration, appointment scheduling, rescheduling, confirmations, cancellations, medication refills and performs eligibility checks.

Ecommerce and Logistics Industry

Chronic Care Coordination

Coordinates between patients, healthcare providers, and facilities. Handles scheduling and patient progress tracking to enhance care delivery.

Business Coaches and Consulting Industry

Prior Authorization

Assists in securing approvals for medications, medical procedures and treatments. Coordinates with Insurance providers, patients, pharmacies and labs.

Real Estate and Property Management Industry

Credentialing

Handles provider credentialing, maintains compliance with regulatory standards, builds supplier partnerships, and manages records for healthcare operations.

Venture Capital Industry

HEDIS & Chart Abstraction

Supports quality initiatives by collecting, abstracting, and analyzing medical charts, ensuring compliance with HEDIS standards, and improving care quality.

Staffing Industry

Fax Management

Manages digital faxes for document handling, including receiving, sorting, allocating and sending critical medical records while ensuring accuracy.

Real Estate and Property Management Industry

Executive Assistance

Calendar management, coordinates events, organizes travel and book flights, handles email, prepares report and presentations, project coordination.

Venture Capital Industry

Medical Biller

Enters accurate CPT and ICD codes, assigns correct modifiers, ensures charge accuracy, prepares claims, verifies details, and submits to payers.

Staffing Industry

Back-Office Admin

Generates operational reports, handles employee onboarding and offboarding, manages invoices, vendor coordination, assists with hiring and basic creatives.

Medical & Healthcare Tools

Your Tech Stack, Our Expertise
Epic Logo
Five9 Logo
eClinical Works Logo
Dr Chrono Logo
Zocdoc Logo
Nextgen Logo
Kareo Logo
Practice Fusion Logo
Athena Health Logo

Triple Vs
hiring in-office

Triple Assistant

Top 1%

Work with elite talent only

Hire in 3 Days

From discussion to onboarding

60% Savings

$35k less spent yearly per assistant

Triple Academy

Best-in-class training - 100+ tools & tasks with ongoing assistant skill enhancement

Scale with Confidence

Add or replace assistants without hassle

Flexible Support

Engagements starting at 10 hrs/month

Triple-Backed Support

Hands-free assistant management by Triple

Account manager

Round the clock dedicated support

Free Consultation

Monthly consultation for small businesses

Hiring in-office

Finding right talent can be a hit-or-miss

Hiring process is time-consuming and costly

Significant employee and overhead costs

Employee turnover and replacement holds back business growth

Continuous training is an ongoing challenge

Employee need supervision and management

You spend time on hiring, training, employee issues, payroll, documentation, etc

Progress Made Simple

Clear & Simplified Steps from Consultation to Delivery

Consultation Call

We start with a detailed call to understand your business, needs, goals, and ideal candidate profile

Assistant Interviews

Meet and evaluate the top assistants we’ve selected based on your inputs and our skill-mapping algorithm

Smooth Onboarding

We assist with integrating your chosen assistant into your team for a seamless transition.

Testimonials

Jessica Martinez

Triple's VAs started with handling patient inquiries. One year down the line, they went one step further and created in-house training and audit programs for our clinics. Their customer service assistants are top notch and they deliver what they promise.

Rachel Thomas

Hiring a virtual chronic care assistant from Triple has truly elevated our patient care initiatives. From coordinating patient appointments and medication management to providing educational resources and offering emotional support, their commitment to patient care is evident in every task they undertake.

Chelsea Graves

Incredibly impressed with Triple's accounts receivable assistants and the positive impact it has had on our practice's financial health. I highly recommend Triple to practices looking to optimize their financial operations and enhance efficiency.

FAQs

A Virtual Medical Assistant is a trained healthcare professional who provides administrative and clinical support to medical practitioners, clinics, and hospitals remotely. They assist in tasks like appointment scheduling, medical billing, patient communication, and more.
VMAs can improve the efficiency of your practice by handling administrative tasks, allowing your in-house staff to focus on patient care. They can also help with reducing costs and improving patient engagement.
VMAs can perform a wide range of tasks, including appointment scheduling, medical scribing, medical billing and coding, accounts receivable, electronic health record (EHR) management, prior authorization assistance, provider credentialing, and even telehealth support.
Yes, VMAs are trained to handle patient data securely and adhere to strict healthcare data privacy regulations, such as HIPAA. They use secure communication and data storage methods to protect patient information.
VMAs typically communicate through secure channels like email, teleconferencing, or dedicated communication platforms. You’ll have direct access to your VMA for any queries or instructions.

Learn from our successes

Get your hands on our Industry-specific case studies.