Join the
Top 1% Tribe
- Permanent Work from Home
- Experience with Global Clients
- Great Culture with Work-life Balance
- Growth opportunities for Long-Term Career
Start a career with excellent benefits
Start a career with excellent benefits
Health & Wellness
Our holistic approach to employee well-being includes fitness programs, mental health support, and resources for a balanced lifestyle.
Learning & Development
Empowering growth through tailored learning opportunities, skill enhancement, and professional development, shaping successful careers within our organization
Employee Rewards
Recognizing dedication with competitive benefits, performance-based incentives, and a culture that values and celebrates our exceptional team members
Equal Opportunity
We champion diversity, offering equal opportunities that create an inclusive workplace where every individual's potential thrives and contributions matter
Hear from Happy Triple Assistants
Hear from Happy Triple Assistants
Current Openings
Current Openings
Virtual Assistant
Responsibilities
- Handle Business Operations
- Administrative Assistance
- Executive Assistance
- E-commerce Assistance
- CRM and Lead Management
- Excel and MIS Reporting
- Advanced Research
- Vendor Management
Qualifications/Skills
- Minimum 3 years of full-time corporate work experience
- Strong written and verbal communication skills.
- Bachelor/ Master’s degree
- Proficient in Microsoft Office Suite and virtual collaboration tools.
- Excellent time management and organizational abilities.
- Demonstrated ability to identify and resolve issues proactively.
- A team player who can collaborate effectively with colleagues at all levels.
- Adaptability to changing priorities and tasks.
Customer Service Assistant
The Customer Service Specialist is responsible for providing telephonic support to customers regarding their queries. The candidate must possess excellent communication and interpersonal skills to ensure a positive customer experience. Additionally, the position requires the ability to maintain customer confidentiality, accurately input customer information into electronic records, and work collaboratively with other team members.
Responsibilities
- Handle inbound and outbound calls to customers in a timely manner. Routing inbound calls to the appropriate resources
- Identify the needs of customers, clarify information, schedule appointments, resolve issues, and provide solutions
- Ensure following the customer service script provided by the company for uniformity
- Be well-read on regulatory and company policies, and the website for FAQs or policy-related answers
- Researching required information using available resources
- Processing forms, orders, and applications requested by customers
- Identifying, escalating priority issues, and reporting to the high-level management.
- Completing call notes and call reports as necessary and updating them in the electronic records
- Managing administration, communicating, and coordinating with internal departments
- Meet personal goals and work towards meeting team goals in qualitative and quantitative aspects
Qualifications/Skills
- Open to working in US Time Zone
- Bachelor's degreee with minimum 2 years of experience with US clients
- Previous experience in a customer support role
- Ability to multi-task, set priorities and manage time effectively
- Customer-oriented attitude with professionalism
- Excellent communication and listening skills with good command of the English language.
Bookkeeping Assistant
The bookkeeper role involves meticulous management of financial records, reconciling accounts, processing transactions, and generating reports. They play a crucial part in maintaining financial accuracy and supporting informed business decisions.
Responsibilities
- Records routine or recurring transactions
- Makes necessary corrections and/or adjustments to receive accurate report information
- Performs basic account, bank & card reconciliations
- Prepare and submit invoices and expenses.
- Coordinates with administrative assistant on accounting duties such as cash deposits and accounts payable
- Submits financial trial balances on a monthly basis
- Communicates with others in the organization to answer accounting questions or resolve issues
- Payroll Processing
- Prepares various daily, monthly, and annual financial reports or statements
Qualifications/Skills
- 2+ years in a bookkeeper position is preferred
- Understands accounting fundamentals such as debits, credits, accounts receivable, accounts payable, and budgets
- Knowledge of accounting systems
- Ability to use standard desktop load applications such as Microsoft Office, QBO, QBD, Sage, Expensify, Gusto/span>
- High level of attention to detail and accuracy
- Degree in an Accounting/Finance discipline preferred
Medical Scribing Assistant
We are looking for an enthusiastic, detail-oriented, experienced, and knowledgeable medical scribe to assist our client’s healthcare team with documenting patient medical records. The successful applicant will be responsible for documenting accurate and detailed information on patient visits. If you have prior experience working in a similar role, we encourage you to apply.
Responsibilities
- Prepare and assemble medical record documentation/charts for physicians
- Scribe medical record documentation utilizing electronic medical record applications
- Ensure medical record compliance by self-documentation attestation
- Update patient history, physical exam, and other pertinent health information in the prescribed format
- Prepare and send all documentation to physicians for review and approval via authentication of detailed data entry and facility-specific procedures
- Complies with hospital and medical facility policies, including those relating to HIPAA
- Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
Qualifications/Skills
- Bachelor’s/Master’s degree in a related domain
- Minimum 2 years of work experience in medical scribing
- Experience with US-based clinics/hospitals is a must
- Experience in internal medicine
- Familiarity with medical terminology & medical summarization
- Excellent English professional writing skills; including advanced proficiency in grammar and spelling
- Ability to work independently in a secure and private location with a reliable high-speed internet connection
- Ability to participate in live audio/video chats and screen-sharing sessions
RCM Assistant
The RCM Specialist is responsible for handling and transferring patient information, submission of claims to insurance companies, and ensuring that the payments for medical services are received promptly. They are also responsible for maintaining the confidentiality of patient information and following up with the insurance providers for payment delays, handling claim rejections, and denial management.
Responsibilities
- Perform charge and demo entries
- Review bills for accuracy and completeness and obtain any missing information
- Knowledge of insurance guidelines especially Medicare and state Medicaid
- Follow up on unpaid claims within the standard billing cycle timeframe
- Check each insurance payment for accuracy and compliance with the contract
- Handle Claim Rejections and manage Claim Denials
- Research payor rules and regulations to maintain current payor knowledge
Qualifications/Skills
- Bachelor’s degree with minimum 2 years of work experience in medical billing
- Experience with US-based clinics/hospitals is a must
- Experience in internal medicine
- Experience in demo and charge entries, accounts receivable and denial management is a must
- Excellent English professional writing skills; including advanced proficiency in grammar and spelling
- Ability to work independently in a secure and private location with a reliable high-speed internet connection
- Ability to participate in live audio/video chats and screen-sharing sessions