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Executive AssistantsAdmin AssistantsCustomer Service AssistantsHR AssistantsBookkeeping AssistantsAll solutions
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Healthcare & medical practicesE-commerce & retailReal estate & property managementSaaS & technologyAll industries
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Let's plan your first Triple VA Call us: (716) 577-9282
Dedicated VAs for growing US businesses

Get a dedicated VA.
Without doing the hiring, training & chasing yourself.

Tell us what your team needs. We find the right person, train them on how you work, and keep checking in so the work runs smoothly.

92%of clients stay
9 VAsper client, on average
3+ yearsexperience, every VA

What do you need help with?

Pick a role to see what a Triple VA can take on.

Not sure yet? We'll work it out with you.Get matched →

Trusted by growing businesses across the US

Keller Williams Long Island Comprehensive Medical Care Stoney's Bread Company Columbia University Shipfusion Titan Storm Ventures
What your VA can do

One partner for every role your team needs.

From the CEO's inbox to the patient phone line. Pick a role to see what a Triple VA takes on.

Executive Assistants

A dedicated EA with 3+ years' experience who takes over your inbox, calendar, travel and follow-ups. Trained on how you work, and backed by our operations team.

Google WorkspaceMicrosoft TeamsSlackZoomAsanamonday.comCalendly
Explore executive assistants →
Calendar management
Email correspondence
Travel planning
Reports & presentations
Events & logistics
Expenses & invoices
Research & analysis
Project coordination

Admin Assistants

Experienced admin and back-office VAs for the documents, data entry, scheduling and vendor work that slows your team down.

SalesforceGoogle WorkspaceMicrosoft ExcelMicrosoft TeamsSlackZoomAsana
Explore admin assistants →
Email management
Document preparation
Calendar management
Phone calls
Data entry
Vendor management
Advanced research
Project coordination

Customer Service Assistants

Trained reps for phone, email and chat support, order processing and ticket queues, with up to 24/7 coverage for full-time plans.

ZendeskFreshdeskGorgiasFive9RingCentralSugarCRMAmazon Seller Central
Explore customer service assistants →
Phone, email & chat
Extended & 24/7 coverage
Order processing
Appointment scheduling
Escalation support
Relationship management
Customer onboarding
Ticket management

HR Assistants

Experienced VAs for recruiting support, candidate coordination, onboarding, employee records and payroll prep, so your HR team can focus on people.

GustoRipplingBambooHRADPPaychexPaycomPaycor
Explore hr assistants →
Job posting
Resume screening
Candidate sourcing
Interview coordination
Onboarding & offboarding
Payroll & benefits
Employee records
Vendor management

Bookkeeping Assistants

Remote bookkeepers trained on QuickBooks, Xero and Sage who record transactions, reconcile accounts, run AP/AR and get your month-end out on time.

QuickBooks OnlineQuickBooks DesktopXeroSageMYOBFreshBooksGusto
Explore bookkeeping assistants →
Record transactions
Accounts payable & receivable
Balance sheet reconciliation
Payroll processing
Invoicing
Bank & card reconciliation
Month-end reporting
Tax preparation support

Healthcare Assistants

HIPAA-trained assistants for patient calls, scheduling, prior authorizations, credentialing, billing and RCM, so your clinical team can focus on patients.

EpiceClinicalWorksathenahealthNextGenDrChronoKareoPractice Fusion
Explore healthcare assistants →
Patient communication
Chronic care coordination
Prior authorization
Medical billing & RCM
Credentialing
HEDIS & chart abstraction
Medical scribing
Fax & back-office admin
How it works

From first call to a VA who fits

Four steps. We do the heavy lifting in each one.

Role plan Agreed
Inbox & calendar
Client follow-ups
Weekly reporting
1

Plan the role

Free 30-minute call

We look at where your team's time goes and agree what your VA takes on and what good work looks like.

M******
Your pick
M*****
2

Meet your match

1–3 days

We shortlist experienced, vetted VAs for the role. You interview them and choose.

Training Week 3 of 4
SOP: CRM updates
SOP: Inbox rules
3

Get up to speed

First 4 weeks

We learn your tools, train your VA on them and write everything down as SOPs.

Weekly update On track
4

Stay on track

Ongoing

Our operations manager checks the work, spots problems early and sends you a simple update.

“Will a new VA actually fit into how we work, or will my team end up training and chasing them?”

It's the right question. Here's the difference.

Hiring a VA on your own

  • You write the job post and sift through hundreds of applicants.
  • Your managers spend weeks training them on your tools.
  • Someone on your team ends up checking the work and chasing deadlines.
  • If it doesn't work out, you start again from zero.

With Triple

  • We work out the role with you, then match an experienced VA in 1–3 days.
  • Your VA is trained on your tools and your way of working, and we write it all down as SOPs.
  • Our operations manager checks the work, so your managers don't have to.
  • Not the right fit? We replace them, free.
The Triple Ecosystem

Your VA, plus a whole system of support around them.

Hiring the right person, getting them up to speed, keeping it on track. We take care of all three, and you stay in charge.

01

Easy to hire

Not sure what to hand off? We'll work it out with you.

Role definition · KPIs · Success metrics

We look at where your time and your team's time goes, decide what the VA takes on, and agree what good work looks like. No job description needed.

Someone experienced, ready for your business

Dedicated VA · 3+ years' experience · 5-step vetting · Placed in 1–3 days · Eastern to Pacific

Every Triple VA has 3+ years' experience and scored 90% or more on our assessments. We match you in 1–3 days, and you still interview and choose, so you don't spend months fixing the wrong hire.

02

Up to speed fast

Learns how your business works – fast

4-week training · Onboarding with your team · SOPs

Every VA completes four weeks of training before meeting a client. Then we learn your tools and processes, train your VA on them, and write it all down as SOPs, so the know-how doesn't live in one person's head.

03

On track, with you in charge

You stay in charge. We keep it on track.

Operations manager · Hourly, then daily, then weekly check-ins · 90-day onboarding support

You set the priorities. Our operations manager checks the work against what we agreed, spots problems early and helps fix them. You get a simple progress update, without chasing anyone.

It keeps getting better

Automation · Reporting dashboards · Process improvement

Once things are running, we look for what can be automated and done better, so your VA keeps adding more value.

If it's not the right fit, we fix it

Free replacement · No charge while the replacement is trained

If your VA isn't right, we replace them, and you don't pay while the new person is trained.

Grow at your pace

Start with one. Add more when you're ready.

Most clients start with one VA for one part of the business. Once it works, they add more, and every new VA gets the same support as the first.

1 VAStart with one
3 VAsAdd more as it works
9 VAsOur clients, on average

Same support for every VA you add

Every new VA gets the same planning, training and check-ins as the first.

A dedicated team manager at 5+ VAs

Once your team reaches five VAs, you get your own team manager.

A backup VA at 5+ VAs

Leave and sick days are covered by a trained backup, at no extra cost.

Results

Clients stay, and keep adding VAs.

CASE STUDY

A growing multi-location practice in New York

30% → <1%abandoned calls
200 → 1,200calls handled a day
3 → 7locations
1 → 20team members

Wait times dropped from 30–45 minutes to about 3. Read the case study →

92%

of clients stay with us

Clients stay because we never leave them to figure it out alone.

1 → 45

From one VA to a team of 45

One client started with a single VA and grew to 45 people with Triple over four years.

What it saves you
~60%

less than a full-time, in-office US hire

That's around $37,000 a year for every full-time VA on your team, with no hiring costs, payroll or office space.

Let's plan your first Triple VA

Work out your savings

Hours
US hires, per year–
Triple VAs, per year–
You save each year–
Saving–

A full-time US admin assistant costs about $61,358 a year with benefits and payroll costs (US Bureau of Labor Statistics). A part-time hire is counted as half that. Recruiting, office space, equipment and turnover aren't counted, so the real saving is higher.

Pricing

Simple monthly pricing.

One flat fee per VA. No hiring costs, no payroll, no surprises.

FULL-TIME VA
$1,999/month

40 hours a week, in your time zone

  • Matched to the role you need
  • Trained on how your team works
  • Regular check-ins from our team
  • Works your hours, Eastern to Pacific
PART-TIME VA
$1,099/month

20 hours a week, in your time zone

  • Matched to the role you need
  • Trained on how your team works
  • Regular check-ins from our team
  • Works your hours, Eastern to Pacific

Bigger team? See team pricing. Every plan comes with a 7-day money-back guarantee. Teams of 5+ VAs get a dedicated team manager and a backup VA at no extra cost.

Data safety

Your data stays safe.

Your VA only sees what they need, works on a secure connection, and is checked before they ever start.

Vetted people

Background and reference checks, a signed NDA, and yearly data-protection training.

Only the access they need

Logins are shared securely and removed within 24 hours if a VA leaves.

Secure connection

All work runs through a business VPN. Your data stays in your systems, never on personal devices.

Clear if anything goes wrong

Any suspected issue is reported to you within 24 hours, with a written account of what we did.

Clients

What clients say

“

Truly impressed with the quality of service they consistently deliver.

Elowen SterlingE-commerce
“

They are like my own extended employees now.

Tamara MelendezTriple client
“

The sync we have achieved with Triple's Accounting Assistants is amazing.

Robert WildesTriple client
7-day money-back guarantee

Your first week is risk-free.

Not happy with the service or your VA in the first 7 days? You get a full refund.

Let's plan your first Triple VA
It takes a minute. Then pick a time that suits you.
FAQ

Questions owners ask us

Still wondering about something? Ask us on the planning call.

See all FAQs →
What does Triple do?

We find, train and manage dedicated virtual assistants for growing US businesses. We work out the role with you, match an experienced VA, train them on how you work, and keep checking in so the work runs smoothly.

How quickly can I get started?

Most VAs are matched in 1–3 days. You still interview them and choose, so you don't spend months fixing the wrong hire.

What if I don't know what to hand off yet?

That's where we start. On the planning call we look at where your time and your team's time goes, and plan the role with you. No job description needed.

How much does a Triple VA cost?

$1,999 a month for a full-time VA (40 hours a week) and $1,099 a month for part-time (20 hours a week). Teams of 5+ get custom pricing.

What if my VA isn't the right fit?

We replace them, free, and you don't pay while the new person is trained.

How do you keep my business data safe?

Every VA signs an NDA and passes background and reference checks. They only get the access they need, work over a business VPN, and lose access within 24 hours if they leave.