Hire & Build Customer Service Team for your business

Triple's offshore customer service representatives help businesses in industries like healthcare, hospitality, e-commerce, logistics and more with exceptional inter-personal skills, 24/7 support and expanding service availability.

Patient support representatives play a crucial role in ensuring that patients receive the assistance and information they need to navigate the complexities of the healthcare system effectively.

Service features

Customer support representatives in e-commerce perform various responsibilities to enhance the online shopping experience. They play a vital role in building customer loyalty and trust in e-commerce by providing exceptional service and resolving issues promptly.

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Customer support representatives in the tech industry play a vital role in ensuring a positive customer experience and product adoption while helping to identify areas for product improvement.

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Customer support representatives in hospitality, often referred to as ""front-of-house"" staff, are essential for creating a positive stay and dining experience and ensuring guests leave satisfied with a willingness to return

Service features

Customer support representatives in the education industry have a diverse range of responsibilities to assist students, parents, and faculty. They play a vital role in ensuring a positive educational experience for all stakeholders, facilitating access to resources, and addressing inquiries and issues promptly.

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Customer support representatives in the insurance industry perform a variety of tasks to assist policyholders, answer inquiries, and ensure their insurance needs are met. They provide policyholders with accurate information, resolve issues, and ensure a positive customer experience while adhering to industry-specific regulations and standards.

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Why choose Triple

our benefits
Experience seamless support with our remote customer service team. Get fast, friendly assistance anywhere in the world. We're here to help you 24/7


Background checked, culturally fit & good in communication


We strive to be experts, and we never stop learning.


Min. 5 years of experience, ready to start with 0-1 week learning curve

Replacement & Gurantee

Anyday-Anytime replacement policy & 7 days money back guarantee


Dedicated employees everyday, turonver and absenteeism protected

Pre-vetted Customer Service team is just a few steps away

our process

Introductory Call

Assessment of client requirements


Shortlisting the best
fit resources

Interview Call

Client-candidate one on one interaction

Candidate Selection

Resource finalisation & e-signing documents

Onboarding Call

Set up goals and expectations.
Kick Off!

tools expertise
Our customer service reps possess expertise and experience working with various VOIP tools to quicly adapt and integrate in your system

Do you have any questions for us?

They can assist with tasks such as answering customer inquiries, resolving issues, processing orders, providing product information, offering technical support and much more. Yes, our representatives are trained in conflict resolution and dealing with challenging customer interactions.

We understand your industry, company and process specific requirements and skill map the candidates from a diverse pool of employees. After potential candidates are identified, you can conduct interview, select and onboard the candidate whom you think is the best fit.

Our representatives are either graduates or post graduates typically skilled in communication, problem-solving, and product knowledge, often with minimum 3 years of full-time corporate work experience in a similar role servicing on-shore customers.

The reps mostly work on VOIP tools provided by the client for monitoring and tracking performance, including call logs, customer feedback, and productivity metrics. It is a good practice to set the performance metrics during the onboarding call.

Yes, we can provide 24/7 customer support coverage to meet the needs of your customers in different time zones.

We love to hear from you

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